Policies

Policies

We appreciate your business and make every effort to provide the excellent service our customers deserve. Our sales representatives are trained and eager to assist you in any way possible. Please let us know if you fail to receive timely, courteous service.

Terms

Payment must be received prior to shipment or delivery, unless credit has been established. Payment may be made by check, money order or credit card. All C.O.D. charges are the responsibility of the purchaser.

Credit

All credit accounts must have a completed credit appilcation on file. Standard terms for open accounts are net 30 days from the date of invoice. Accounts with established credit may buy on open terms provided that no invoices are over 30 days past due. Accounts that are past due incur a finance charge of 1.5% per month (18% per annum).

Returns

Clifton Seed Company will not accept the return of any seeds without proper authorization. With authorization, we will accept returns for full credit (less applicable shipping charges) on unopened items returned in good condition within 30 days of purchase.

Shipping

Orders will be shipped via U.P.S., motor freight or the U.S. Postal Service unless otherwise requested. Clifton Seed Co. reserves the right to ship by the best means of conveyance when necessary. Shipping charges are the reponsibility of the purchaser, and rush shipments may be subject to additional freight charges.

Ordering

Orders are aceepted via telephone, fax or e-mail. Orders received by 5:00 p.m. will ship the following day whenever possible. Office hours in our Faison, North Carolina location are from 8:00 a.m. until 5:00 p.m. Monday thru Friday.

Special Orders and Back-Orders

Special orders and items that are temporarily out of stock will be shipped at the earliest possible date. While we are happy to locate and special order items for our customers, items not normally carried in our stock are not returnable, and become the responsibility of the purchaser at the time the order is placed.